Customer Testimonials

I would like to congratulate myself on the purchase of my new car...Marty is the best salesman ever!!!

Quick to resolve any issues and provide the customer with detailed follow up. Easy to coordinate with and willing to work around any schedule to accommodate a busy schedule.

This dealership has awesome service. Everyone is super friendly and work is efficient and quick

Bob Tarver was very knowledgable and thorough. Keenan the finance guy explained the process very efficiently and in a timely manner. Jewel in service was very efficient as well.

They were respectful kind helpful they also worked really hard in help me help my kids out in getting a vehicles

While the service was excellent from start to finish, the big surprise at payment was not. We would have brought a check had we known there would be a 3% fee for credit card payment. My suggestion: either build the fee into the cost since the majority pay with card now OR notify the customer when calling to inform them that their vehicle is ready so they can have the option to avoid the fee. That adds up on large repair bills.

Jana was awesome! She got my parts ordered and got me in quick to get my suv fixed.

Everyone was super nice and helpful. Very patient and accommodating. Will go back for sure

Excellent experience. was very quick and easy and everyone was professional. I will definitely be back

Everyone was so nice and helpful. Thank you all for what you do. Thanks, Helen

I ask three times about the second fob. Any hope of getting it. I live within 30 minutes of orginal owner. Would be glad to go pick it up if Donaldson would contact them

I left feeling i got a good deal and they've been helpful after the purchase.

Everything was great! But I bought me truck when it was Morris Moore and I was supposed to have all these perks for the lifetime ownership of the truck. Guess that all changed when it switched to Donaldson. One of the perks was to have a rental car when I have to take my truck in and leave it for days.

Made appointment with Janna in service dept a week ahead. Janna was waiting when I show up. Dropped off vehicle and received call within 4 hours that service was complete. Picked up vehicle and problem was repaired. Great service and great people.

I am very satisfied with the results of the the service that DONALSON delivered on my car.

very customer focused! friendly and also fixed a recall while in for an oil change!

Service was prompt and courteous. Waiting area was very comfortable and clean. Personnel seemed sincerely appreciative of my use of their service/business.

The service department was excellent and very communicative. They got me in and out quickly, and hospitality was great.

Excellent service as always.,in and out. They make it very easy to schedule and get it done. Thank you Nicole

Fast, friendly, efficient! . Service recalls were done in an hour! Overall, I had a great experience dealing with this dealership.

Donalson Chevrolet Buick GMC is my dealer of choice for any work to be performed on my vehicle. Always a great experience.

When I bought my camry from keating. I got a free meal plus a movie while I waited for the car. Here I just got a cup of coffee maybe some donuts next time

Always a great experience shopping at Donalson. Greg was a wonderful salesman and worked hard to get me in my new car. Thank you all!

Very quick on the deal and was handled with professionalism and got a great deal by Kyle and Jeromy.

I was very impressed with the Donalson sales team. They were friendly, professional, and helpful. Marty B went above and beyond to get me in the perfect vehicle. I am extremely happy with my Buick purchase. And recommend Donalson motors 10 out of 10 if you are interested in a vehicle. Ask for Marty B.

Charlie took the time to show me four cars before I found the one I wanted. The dealership is wise to keep him employed there.

The people at Donaldson were very professional and informative. They all were experts in the vehicles they're selling. I would and will recommend this dealership to all. Thank you Donalson Chevrolet.

They were very accommodating and helpful. Very personable staff. What matters is the service after the sale. I do hope I wow t be disappointed!

Always super easy transaction with everyone up there. Can not say enough good thing about everyone. Always helpful and courteous to me and my whole family!

I contacted the service department to inquire about a recall on my vehicle. The needed part was not in stock so I am waiting for it to be ordered and then the work will be performed and I can evaluate the service.

The staff was very friendly. The oil change and tire rotation on my vehicle were completed quickly.

The people and Everything was easy and ready to go to make it stress free

Friendly service rep. She got my parts ordered and informed me of everything she did.

I like how clean the Dealership is kept in general, but especially like how clean and organized the Service Department is kept.

The dealership was very perfessional and polite . Didn't take long to complete the contract. And I will recommend them to another customer. Their number 1 in my book.

It’s always a pleasure to do business with Donalson motors and Charlie Ozan. Charlie makes it easy to get things done.

Great dealership would recommend 5 stars easy to work with friendly home town deal vibes

Salesman was a little clueless about cars features. Support staff was excellent and very helpful.

Great people Great service Parts people and cashiers are excellent Perry Jones is a top notch Sales Manager

Salesman Brandon Murphy was very helpful and professional. Financial manager worked to get the best deal on the car and this was an overall great experience!

The service dept is always nice friendly they treat me like family. They make sure my vehicle is safe and keep it running properly. Always let me know if something needs to be addressed on my vehicle and check everything to make sure it’s functioning properly.

Great experience with Alex, Charlie, Perry, Jason, Keenan and Sheri. Thanks again for your professionalism

Good customer service anything I need very helpful and quick always smiling and clean place

Excellent dealership have bought 4 vehicles from them always treated me right. Won’t deal nowhere else

I prefer to spend my money locally and these guys make it possible for me to do that thanks.

It was an easy process working with the team. I would do business with them again.

great service always letting me know when something else needs attention, friendly staff who knows who I am by name, in and out quickly with nice waiting area while service is completed.

The service department was very efficient. They were able to do an oil and filter change, tire rotation and 2 recall fixes in 90 minutes while I waited. Very efficient. And a friendly staff.

Great service, called me to see how I was liking my truck. Everything going great

Service attendants are always very friendly and helpful. Technician was not able to duplicate the issue and thus could not perform any repairs - so was not charged for the visit. Very surprised and appreciated that.

Really enjoyed the experience and love the vehicle I purchased. Jack was great! Donaldson is the only dealership I will use from now on.

Great people and service every time. They always take good care of me - sales and service.

Thanks for taking care of us! Although yall kept our truck a little longer than usuall, yall washed it and cleaned the inside: Janna is awesome! She always communicates with us what’s going on! Keep her around!

Everyone in service department A #1. Only problem from me is I don’t get a live person when I call. Have to go through an automated robot instead of talking to someone. Everyone knows how aggravating that is.

Jewel called me back answered my s as well as offered advise if it happens again!

Marty and the Donalson team were amazing. I will definitely go back. They made the car buying experience easy.

I knew what I was looking for. I went right to it, had no pressure from salesman. It was a pleasant experience!

Great friendly folks to associate with went straight to work on my truck and got it fixed in 2 days

Very easy to work with and fully meet my expectations, will definitely be returning again

service was quick and efficient. Dropped my car off and got it back the next day.

Great place to buy a truck jack and Marty know how to treat an older person. Both are very honest. Will recommend every one. Luke guidry

Deanship was very clean all personal were very nice and very helpful all areas were clean. Work was done in a time that was given to me, car was clean protection was in floor to protect carpet and seats very pleased with maintenance team. This is a very big buying point when I decide to purchase car or truck.

Very pleasant experience. Courteous staff and a quick turn around on the service that I had done. Could use a shuttle service to Chili’s for the longer wait times. The walk wasn’t bad though.

I saw it every time, this is the best dealership in the area! Every time I go, it is a very pleasant experience. I have no criticism or complaints at all. Keep up the good work!

Would not think about taking my car to any other dealer for service. Donaldson is the best.

Always friendly and always helpful….They have a nice place to wait while the service is being done….

Very convenient to work with. Everyone was very professional and curtious . I was pleased with the work

Nothing bad to say about the Dealership. Facilities and Staff are top notch. Very nice experience.

Always a good experience with Jana. She always takes care of everything to do with any of our vehicles.

My experience with donalson was amazing, they helped me get exactly what I was looking for.

Had to have a system update. Very friendly experience as soon as I walked in, only took 30 minutes, and I was back on the road.

Wonderful service and great communication. Quick and easy delivery and follow up after the purchase.

Great customer service! At check out, I always feel I’ve received the best service and treated like family.

Perfect schedule and prompt service. Appreciated the kind service on my recall work on my Tahoe.

Great service on my GMC, staff were friendly. Job was completed before schedule. Thank you.

Great Customer Service, Got my truck in out in a timely matter. Nice loaner car

Merritt was great a great sales person and the entire experience was great. Thank you Donalson

Had the SUV we wanted at the price I wanted to pay with exceptional customer service.

Everyone was very professional, friendly and helpful. The cost for service was reasonable. A convenient location.

Service was very good and Janna was very helpful when I arrived. She explained what the service call was about and let me know she would contact. Me when it was finished.

Janna is super helpful and always pleasant to work with. Janna went out of her way to assist me in getting necessary documents. Great service.

It was a great truck buying experience the staffs amazing and very knowledgeable and extremely helpful

Their ice department is top notch. Took me in on time and finished 2 hours before promised. Janna is an excellent service advisor and explains everything well.

Kyle and team were great to work with, low pressure and solid results, highly recommended.

Great Service Friendly Service Writer. Make it easy to do business with. It is my place to go when it comes to serving my truck.

The salesman was very helpful and generous to work with. He made my purchase very easy

Great place. Kyle was very nice and knowledgeable. He was helpful, kind, honest and easy to talk to.

This dealership is amazing! They are very helpful and are great at getting the best deal! They offer fast and friendly service. Highly recommend!

Very friendly and professional staff. We always feel welcomed! Service here is excellent and highly recommended!

Staff made buying a new truck easy and quick. I highly recommend.

I originally went to another dealer in Beaumont and I walked in, told the guys exactly what I wanted and that if they could find it, I would buy it. I left and gave them four days where they only communicated with me if I called them to inquire about progress. It was as if they weren't interested in helping me at all. Meanwhile, my friend John called Justin Palermo at Donalson and within 24 hours he had found the car I wanted and had a dealer trade lined up with the dealer that had it for me. (I believe ...


Greg Mitchell is most outstanding salesman I have ever dealt with!! True!! Tom Stanley


Jewell always is super friendly and helps her customers find discounts for service.

Rusty did a great job. When I told him what I was looking for he showed me a range of vehicles. I feel that everyone involved in our purchase was well informed and helpful. We will shop there again. Great service great deal. Wonderful experience.

Awesome people in service department!

The service center people are so nice, helpful and polite.

Great job.

I had the best experience with purchasing my first car. Marty gave me the best information about each car I was looking at! I would definitely recommend people to go buy a car from him!