Customer Testimonials

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DealerRater Feb 13, 2025

I would like to congratulate myself on the purchase of my new car...Marty is the best salesman ever!!!

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DealerRater Feb 8, 2025

Quick to resolve any issues and provide the customer with detailed follow up. Easy to coordinate with and willing to work around any schedule to accommodate a busy schedule.

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DealerRater Feb 7, 2025

This dealership has awesome service. Everyone is super friendly and work is efficient and quick

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DealerRater Feb 5, 2025

Bob Tarver was very knowledgable and thorough. Keenan the finance guy explained the process very efficiently and in a timely manner. Jewel in service was very efficient as well.

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DealerRater Feb 5, 2025

They were respectful kind helpful they also worked really hard in help me help my kids out in getting a vehicles

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DealerRater Feb 3, 2025

While the service was excellent from start to finish, the big surprise at payment was not. We would have brought a check had we known there would be a 3% fee for credit card payment. My suggestion: either build the fee into the cost since the majority pay with card now OR notify the customer when calling to inform them that their vehicle is ready so they can have the option to avoid the fee. That adds up on large repair bills.

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DealerRater Jan 27, 2025

Jana was awesome! She got my parts ordered and got me in quick to get my suv fixed.

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DealerRater Jan 26, 2025

Everyone was super nice and helpful. Very patient and accommodating. Will go back for sure

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DealerRater Jan 24, 2025

Excellent experience. was very quick and easy and everyone was professional. I will definitely be back

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DealerRater Jan 23, 2025

Everyone was so nice and helpful. Thank you all for what you do. Thanks, Helen

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DealerRater Jan 17, 2025

I ask three times about the second fob. Any hope of getting it. I live within 30 minutes of orginal owner. Would be glad to go pick it up if Donaldson would contact them

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DealerRater Jan 17, 2025

I left feeling i got a good deal and they've been helpful after the purchase.

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DealerRater Jan 16, 2025

Everything was great! But I bought me truck when it was Morris Moore and I was supposed to have all these perks for the lifetime ownership of the truck. Guess that all changed when it switched to Donaldson. One of the perks was to have a rental car when I have to take my truck in and leave it for days.

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DealerRater Jan 16, 2025

Made appointment with Janna in service dept a week ahead. Janna was waiting when I show up. Dropped off vehicle and received call within 4 hours that service was complete. Picked up vehicle and problem was repaired. Great service and great people.

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DealerRater Jan 16, 2025

I am very satisfied with the results of the the service that DONALSON delivered on my car.

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DealerRater Jan 16, 2025

very customer focused! friendly and also fixed a recall while in for an oil change!

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DealerRater Jan 13, 2025

Service was prompt and courteous. Waiting area was very comfortable and clean. Personnel seemed sincerely appreciative of my use of their service/business.

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DealerRater Jan 13, 2025

The service department was excellent and very communicative. They got me in and out quickly, and hospitality was great.

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DealerRater Jan 12, 2025

Excellent service as always.,in and out. They make it very easy to schedule and get it done. Thank you Nicole

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DealerRater Jan 12, 2025

Fast, friendly, efficient! . Service recalls were done in an hour! Overall, I had a great experience dealing with this dealership.

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DealerRater Jan 11, 2025

Donalson Chevrolet Buick GMC is my dealer of choice for any work to be performed on my vehicle. Always a great experience.

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DealerRater Jan 10, 2025

When I bought my camry from keating. I got a free meal plus a movie while I waited for the car. Here I just got a cup of coffee maybe some donuts next time

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DealerRater Jan 8, 2025

Always a great experience shopping at Donalson. Greg was a wonderful salesman and worked hard to get me in my new car. Thank you all!

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DealerRater Jan 8, 2025

Very quick on the deal and was handled with professionalism and got a great deal by Kyle and Jeromy.

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DealerRater Jan 8, 2025

I was very impressed with the Donalson sales team. They were friendly, professional, and helpful. Marty B went above and beyond to get me in the perfect vehicle. I am extremely happy with my Buick purchase. And recommend Donalson motors 10 out of 10 if you are interested in a vehicle. Ask for Marty B.

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DealerRater Jan 7, 2025

Charlie took the time to show me four cars before I found the one I wanted. The dealership is wise to keep him employed there.

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DealerRater Jan 7, 2025

The people at Donaldson were very professional and informative. They all were experts in the vehicles they're selling. I would and will recommend this dealership to all. Thank you Donalson Chevrolet.

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DealerRater Jan 6, 2025

They were very accommodating and helpful. Very personable staff. What matters is the service after the sale. I do hope I wow t be disappointed!

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DealerRater Jan 3, 2025

Always super easy transaction with everyone up there. Can not say enough good thing about everyone. Always helpful and courteous to me and my whole family!

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DealerRater Jan 3, 2025

I contacted the service department to inquire about a recall on my vehicle. The needed part was not in stock so I am waiting for it to be ordered and then the work will be performed and I can evaluate the service.

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DealerRater Jan 3, 2025

The staff was very friendly. The oil change and tire rotation on my vehicle were completed quickly.

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DealerRater Jan 1, 2025

The people and Everything was easy and ready to go to make it stress free

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DealerRater Jan 1, 2025

Friendly service rep. She got my parts ordered and informed me of everything she did.

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DealerRater Dec 31, 2024

I like how clean the Dealership is kept in general, but especially like how clean and organized the Service Department is kept.

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DealerRater Dec 29, 2024

The dealership was very perfessional and polite . Didn't take long to complete the contract. And I will recommend them to another customer. Their number 1 in my book.

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DealerRater Dec 26, 2024

It’s always a pleasure to do business with Donalson motors and Charlie Ozan. Charlie makes it easy to get things done.

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DealerRater Dec 23, 2024

Great dealership would recommend 5 stars easy to work with friendly home town deal vibes

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DealerRater Dec 21, 2024

Salesman was a little clueless about cars features. Support staff was excellent and very helpful.

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DealerRater Dec 21, 2024

Great people Great service Parts people and cashiers are excellent Perry Jones is a top notch Sales Manager

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DealerRater Dec 21, 2024

Salesman Brandon Murphy was very helpful and professional. Financial manager worked to get the best deal on the car and this was an overall great experience!

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DealerRater Dec 19, 2024

The service dept is always nice friendly they treat me like family. They make sure my vehicle is safe and keep it running properly. Always let me know if something needs to be addressed on my vehicle and check everything to make sure it’s functioning properly.

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DealerRater Dec 19, 2024

Great experience with Alex, Charlie, Perry, Jason, Keenan and Sheri. Thanks again for your professionalism

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DealerRater Dec 17, 2024

Good customer service anything I need very helpful and quick always smiling and clean place

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DealerRater Dec 17, 2024

Excellent dealership have bought 4 vehicles from them always treated me right. Won’t deal nowhere else

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DealerRater Dec 16, 2024

I prefer to spend my money locally and these guys make it possible for me to do that thanks.

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DealerRater Dec 13, 2024

It was an easy process working with the team. I would do business with them again.

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DealerRater Dec 10, 2024

great service always letting me know when something else needs attention, friendly staff who knows who I am by name, in and out quickly with nice waiting area while service is completed.

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DealerRater Dec 9, 2024

The service department was very efficient. They were able to do an oil and filter change, tire rotation and 2 recall fixes in 90 minutes while I waited. Very efficient. And a friendly staff.

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DealerRater Dec 8, 2024

Great service, called me to see how I was liking my truck. Everything going great

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DealerRater Dec 8, 2024

Service attendants are always very friendly and helpful. Technician was not able to duplicate the issue and thus could not perform any repairs - so was not charged for the visit. Very surprised and appreciated that.

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DealerRater Dec 8, 2024

Really enjoyed the experience and love the vehicle I purchased. Jack was great! Donaldson is the only dealership I will use from now on.

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DealerRater Dec 7, 2024

Great people and service every time. They always take good care of me - sales and service.

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DealerRater Dec 7, 2024

Thanks for taking care of us! Although yall kept our truck a little longer than usuall, yall washed it and cleaned the inside: Janna is awesome! She always communicates with us what’s going on! Keep her around!

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DealerRater Dec 7, 2024

Everyone in service department A #1. Only problem from me is I don’t get a live person when I call. Have to go through an automated robot instead of talking to someone. Everyone knows how aggravating that is.

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DealerRater Dec 5, 2024

Jewel called me back answered my s as well as offered advise if it happens again!

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DealerRater Dec 5, 2024

Marty and the Donalson team were amazing. I will definitely go back. They made the car buying experience easy.

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DealerRater Dec 4, 2024

I knew what I was looking for. I went right to it, had no pressure from salesman. It was a pleasant experience!

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DealerRater Dec 2, 2024

Great friendly folks to associate with went straight to work on my truck and got it fixed in 2 days

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DealerRater Dec 1, 2024

Very easy to work with and fully meet my expectations, will definitely be returning again

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DealerRater Nov 29, 2024

service was quick and efficient. Dropped my car off and got it back the next day.

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DealerRater Nov 27, 2024

Great place to buy a truck jack and Marty know how to treat an older person. Both are very honest. Will recommend every one. Luke guidry

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DealerRater Nov 24, 2024

Deanship was very clean all personal were very nice and very helpful all areas were clean. Work was done in a time that was given to me, car was clean protection was in floor to protect carpet and seats very pleased with maintenance team. This is a very big buying point when I decide to purchase car or truck.

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DealerRater Nov 23, 2024

Very pleasant experience. Courteous staff and a quick turn around on the service that I had done. Could use a shuttle service to Chili’s for the longer wait times. The walk wasn’t bad though.

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DealerRater Nov 20, 2024

I saw it every time, this is the best dealership in the area! Every time I go, it is a very pleasant experience. I have no criticism or complaints at all. Keep up the good work!

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DealerRater Nov 17, 2024

Would not think about taking my car to any other dealer for service. Donaldson is the best.

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DealerRater Nov 17, 2024

Always friendly and always helpful….They have a nice place to wait while the service is being done….

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DealerRater Nov 17, 2024

Very convenient to work with. Everyone was very professional and curtious . I was pleased with the work

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DealerRater Nov 16, 2024

Nothing bad to say about the Dealership. Facilities and Staff are top notch. Very nice experience.

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DealerRater Nov 16, 2024

Always a good experience with Jana. She always takes care of everything to do with any of our vehicles.

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DealerRater Nov 10, 2024

My experience with donalson was amazing, they helped me get exactly what I was looking for.

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DealerRater Nov 10, 2024

Had to have a system update. Very friendly experience as soon as I walked in, only took 30 minutes, and I was back on the road.

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DealerRater Nov 10, 2024

Wonderful service and great communication. Quick and easy delivery and follow up after the purchase.

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DealerRater Nov 5, 2024

Great customer service! At check out, I always feel I’ve received the best service and treated like family.

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DealerRater Nov 5, 2024

Perfect schedule and prompt service. Appreciated the kind service on my recall work on my Tahoe.

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DealerRater Nov 4, 2024

Great service on my GMC, staff were friendly. Job was completed before schedule. Thank you.

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DealerRater Nov 2, 2024

Great Customer Service, Got my truck in out in a timely matter. Nice loaner car

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DealerRater Oct 31, 2024

Merritt was great a great sales person and the entire experience was great. Thank you Donalson

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DealerRater Oct 31, 2024

Had the SUV we wanted at the price I wanted to pay with exceptional customer service.

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DealerRater Oct 25, 2024

Everyone was very professional, friendly and helpful. The cost for service was reasonable. A convenient location.

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DealerRater Oct 20, 2024

Service was very good and Janna was very helpful when I arrived. She explained what the service call was about and let me know she would contact. Me when it was finished.

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DealerRater Oct 19, 2024

Janna is super helpful and always pleasant to work with. Janna went out of her way to assist me in getting necessary documents. Great service.

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DealerRater Oct 19, 2024

It was a great truck buying experience the staffs amazing and very knowledgeable and extremely helpful

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DealerRater Oct 19, 2024

Their ice department is top notch. Took me in on time and finished 2 hours before promised. Janna is an excellent service advisor and explains everything well.

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DealerRater Oct 17, 2024

Kyle and team were great to work with, low pressure and solid results, highly recommended.

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DealerRater Oct 17, 2024

Great Service Friendly Service Writer. Make it easy to do business with. It is my place to go when it comes to serving my truck.

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DealerRater Oct 16, 2024

The salesman was very helpful and generous to work with. He made my purchase very easy

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DealerRater Oct 15, 2024

Great place. Kyle was very nice and knowledgeable. He was helpful, kind, honest and easy to talk to.

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DealerRater Oct 13, 2024

This dealership is amazing! They are very helpful and are great at getting the best deal! They offer fast and friendly service. Highly recommend!

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DealerRater Oct 12, 2024

Very friendly and professional staff. We always feel welcomed! Service here is excellent and highly recommended!

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Google Jun 8, 2024

Staff made buying a new truck easy and quick. I highly recommend.

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Google Jun 2, 2024

I originally went to another dealer in Beaumont and I walked in, told the guys exactly what I wanted and that if they could find it, I would buy it. I left and gave them four days where they only communicated with me if I called them to inquire about progress. It was as if they weren't interested in helping me at all. Meanwhile, my friend John called Justin Palermo at Donalson and within 24 hours he had found the car I wanted and had a dealer trade lined up with the dealer that had it for me. (I believe ...

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Google May 30, 2024

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Google May 30, 2024

Greg Mitchell is most outstanding salesman I have ever dealt with!! True!! Tom Stanley

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Google May 29, 2024

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Google May 16, 2024

Jewell always is super friendly and helps her customers find discounts for service.

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Google May 9, 2024

Rusty did a great job. When I told him what I was looking for he showed me a range of vehicles. I feel that everyone involved in our purchase was well informed and helpful. We will shop there again. Great service great deal. Wonderful experience.

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Google May 8, 2024

Awesome people in service department!

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Google May 4, 2024

The service center people are so nice, helpful and polite.

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Google May 3, 2024

Great job.

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Google May 1, 2024

I had the best experience with purchasing my first car. Marty gave me the best information about each car I was looking at! I would definitely recommend people to go buy a car from him!


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